Frequently Asked Questions

There are many misconceptions about physiotherapy clinics and what they can and can not do. To eliminate confusion; we have provided you with some frequently asked questions and answers about our specific clinic and industry. If your question is still not answered visit our contact us page to get in touch.

How soon can I get an appointment?

We will try to accommodate you with an appointment the same week. Our evenings are generally booked in advance.

Where is your clinic located?

Our clinic is in Etobicoke at 829 Browns Line, Toronto, Ontario. It is located
in South Etobicoke in the Alderwood community. We are a short distance from Sherway
Gardens, Kipling Subway station, Queen Elizabeth Way and the Gardiner Expressway.

Do I need a Doctor’s Note?

You do not need a doctor’s note to come and see us but your insurance company may require a doctor’s note to pay for the services.

How should I dress?

You should dress comfortably and wear clothes that expose the area appropriately. We do have bathrooms and private rooms available if you need to change.

How long do initial assessments take?

Your first appointment at New Age Physio will involve a detailed assessment by the health practitioner followed by a treatment session and can be an hour long.

Subsequent treatment sessions will be 30 mins to an hour long depending on your condition.

What are your treatment rooms like?

We understand that some parts of treatment can be private in nature. We have private rooms and open concept rooms, separated by curtains if additional privacy is needed.